Pato Delivery Case Study: Last-Mile Delivery & Logistics App
Complete delivery ecosystem with apps for customer, driver and merchant.
Challenge
The delivery market in mid-sized cities lacked efficient local solutions. Restaurants and shops depended on large platforms with high fees, while delivery drivers sought alternatives with better compensation.
Solution Developed
We created Pato Delivery, a complete delivery ecosystem with three apps: customer app (orders), driver app (delivery management) and merchant panel (menu and order management).
Key Features
- Restaurant and shop catalog with smart search
- Real-time delivery tracking on map
- Driver app with routing and ride management
- Web panel for merchants to manage menus and orders
- Rating and review system
- Multiple payment methods (card, Pix, cash)
Tech Stack
Mobile: React Native (3 apps: customer, driver, merchant)
Backend: Node.js with PostgreSQL
Tracking: WebSocket + Google Maps API
Payments: Gateway with payment split
Push: Firebase Cloud Messaging
Results
- Hundreds of partner merchants in the launch city
- Thousands of orders processed in the first months
- Average delivery time 30% faster than regional competitors
- Satisfaction rate above 90% among users
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