Challenge

The delivery market in mid-sized cities lacked efficient local solutions. Restaurants and shops depended on large platforms with high fees, while delivery drivers sought alternatives with better compensation.

Solution Developed

We created Pato Delivery, a complete delivery ecosystem with three apps: customer app (orders), driver app (delivery management) and merchant panel (menu and order management).

Key Features

  • Restaurant and shop catalog with smart search
  • Real-time delivery tracking on map
  • Driver app with routing and ride management
  • Web panel for merchants to manage menus and orders
  • Rating and review system
  • Multiple payment methods (card, Pix, cash)

Tech Stack

Mobile: React Native (3 apps: customer, driver, merchant)
Backend: Node.js with PostgreSQL
Tracking: WebSocket + Google Maps API
Payments: Gateway with payment split
Push: Firebase Cloud Messaging

Results

  • Hundreds of partner merchants in the launch city
  • Thousands of orders processed in the first months
  • Average delivery time 30% faster than regional competitors
  • Satisfaction rate above 90% among users